“Als we weer ‘s een tijd in het buitenland verblijven, doen we dat altijd graag in de geruststellende wetenschap dat Barbara voor ons huis en de verhuur daarvan zorgt. We kunnen ons daarvoor geen betere voorstellen. Want Barbara is enthousiast, punctueel, gezellig en representatief. Fijn is ook dat ze goed meedenkt, bijvoorbeeld over hoe een optimale bezettingsgraad te realiseren. Daaruit spreekt haar ervaring. Net als wij zijn onze huurders altijd erg over haar te spreken.”
— Taco
“A couple of month before I started the B&B I got in contact with Barbara. She helped me set it up, knew perfectly well what to buy and what would make the apartment stand out, helped with writing up the house instructions, tourist information etc etc.
Running an apartment involves more work than you would think. People need to be answered quickly, when people arrive you need to be there to receive them, explain the rules and idiosyncrasies of the house give them some basic information on how to go about. Barbara does this with great enthousiasm. She likes people and people like her. When they have questions while staying her response is immediate and when people leave she comes to say goodbye. Barbara shows an interest in the guests and establishes a personal relationship with them which is real and honest.
When the guests are gone Barbara has arranged for the cleaners to come in and oversees the cleaning of the apartment, the cleaning of the linnen, refilling the amenities and actively helps creating a welcoming atmosphere for the next guests.
Barbara shows a true commitment and feeling of responsibility so much so that I’m completely at ease in leaving the running of the apartment in her hands. I can be away without having to worry about it at all. She treats my house with the respect I think it deserves and is able to communicate that to the guests as well.
Having done this for one year now we consistently get the highest possible ratings. Whatever it may mean, but with AirBnb she established herself as a ‘superhost’, which of course means a lot to potential guests who also have to trust you as a host. All this has contributed to the fact that the turnover was much higher than I’d expected for a first year and that the aprtment was booked even in the part of the year you would not expect any guests at all.”
— Frank
“Mijn ervaring met Barbara is absoluut positief. Barbara en haar team begrijpen goed hoe belangrijk je huis is en zij heeft dan ook door alle goede ervaringen mijn vertrouwen. De recensies van de gasten zijn altijd erg lovend over haar service en hartelijkheid. Deze feedback is altijd leuk om te lezen en zeker zo leuk zijn natuurlijk de verdiensten die er uit voortkomen. ”
